Konga Reviews

Konga.com offers a secure payment method known as KongaPay. This method allows a secure payment process with your bank card when purchasing a product on Konga. KongaPay is created in partnership with leading banks in Nigeria to ensure trust and safety for both buyers and sellers.

The process of using KongaPay is simple. Select your bank, enter personal and bank information, and then enter a code sent to your phone for verification with your bank. The next time you make a purchase on Konga, all you'll have to do is enter the code sent to you by your bank. If you decide you don't want to make that purchase, your refund is a simple click away.

KongaPay offers several services including bank transfers (with ZERO transaction fee), Airtime Purchase (MTN, Glo, Etisalat and Airtel), TV Subscription fee payment (GOTV & DSTV), and purchases on online platforms including Konga.com among others.

It's important to note that KongaPay eliminates the need to enter sensitive credit/debit card details or Internet banking passwords, and payments made through KongaPay are held in escrow until the transaction is satisfactorily completed. This means that if your order does not arrive, is damaged, or is substantially different from what was described, you can get an instant refund.

In summary, KongaPay is a convenient, easy to use, secure, and cost-effective payment solution that puts customers in total control of their transactions.

Konga.com is Nigeria’s number one online shopping destination. It offers a wide range of products at very low prices. Some of the popular categories include electronics, mobile phones, computers, fashion, beauty products, home and kitchen, building and construction materials, and much more from premium brands. There are also added services like gift vouchers, consumer promotion activities across different categories, and bulk purchases with hassle-free delivery. Free shipping rates are available for certain products and with the bulk purchase option, customers can enjoy low shipping rates, discounted prices, and flexible payment. Customers can pay with their debit card or via KongaPay, which is a convenient and secured payment solution. Here are some examples of the prices on Konga.com: Infinix HOT 30 PLAY X6835B 4G is priced at ₦ 130,500, Hisense 75 Inch A7h Series Uhd 4 is priced at ₦ 984,000, and MTN 4g Wireless Router Cpe Zlt S is priced at ₦ 27,000. Prices are subject to change and may vary depending on the seller and the product. Please visit the website for the most accurate and up-to-date information.

Konga.com is Nigeria’s number one online Shopping destination. It offers a wide range of products across various categories. Some of the popular categories include electronics, mobile phones, computers, fashion, beauty products, home and kitchen, building and construction materials and a whole lot more from premium brands. Other categories include food and drinks, automotive and industrial, books, musical equipment, babies and kids items, sports and fitness, to name a few. To make the shopping experience swift and memorable, there are added services like gift vouchers, consumer promotion activities across different categories and bulk purchases with hassle-free delivery. Enjoy free shipping rates for certain products and with the bulk purchase option, low shipping rates, discounted prices and flexible payment. When shopping on the platform, payment can be made with a debit card or via KongaPay, which is a convenient and secured payment solution. Don't miss out on the biggest sales online which takes place on special dates yearly. Shop Online for Electronics, Phones, Computers, Accessories, Fashion, Shoes, Household Equipments, Wines, Babies, Toys, Furnitures, Groceries, Sport and Fitness, Books and more in Nigeria from top brands with 100% satisfaction and fast shipping. Konga Online Shopping.

Konga.com has a 7-day return policy for items that meet the requirements for return. Customers are advised to contact Konga via any of their contact channels within seven days of delivery for resolution. The return process involves four steps: sending a complaint with pictures of the product delivered as evidence, returning the item after authorization, tracking the return status, and getting resolution. However, some items are not eligible for returns, including products that have been altered from their original state or opened by unauthorized personnel, products with tampered or missing serial Universal Product Code numbers (UPC), perishable goods, products damaged due to misuse, products in beauty, health and personal care category, jewellery, innerwear, bed sheets, lingerie, socks, books, and CDs.

Regarding the shipping policy, Konga delivers products to customers all over Nigeria. The standard delivery time is 7 days, but this may vary by location and even product. Delivery times for products are usually indicated on the product detail page. Konga does not deliver items internationally. However, purchases can be made from anywhere in the world, but the delivery address must be within Nigeria. Some products enjoy free shipping rates, and with the bulk purchase option, customers can enjoy low shipping rates, discounted prices, and flexible payment. When shopping on the platform, payment can be made with a debit card or via KongaPay, which is a convenient and secured payment solution. All items have free insurance coverage against theft and damage during transit.

Here is the process for registering on KongaPay:

1. Visit the KongaPay website or download the KongaPay app from the App Store or Google Play.
2. Sign in with your Konga account.
3. Select your bank.
4. Enter your name and details of your ATM card, including your BVN number.
5. Click "Continue".
6. You will be prompted to insert your phone number, date of birth, and choose a PIN.
7. Click "Continue".

Please note that the process may vary slightly depending on whether you're registering via the website or the app. Always follow the instructions provided on the platform. If you encounter any issues during registration, consider reaching out to KongaPay's customer support for assistance.

KongaPay is a subsidiary of Konga Group and a leading provider of digital payment services in Nigeria. It offers a seamless financial transaction experience, enhanced security, and cost savings. KongaPay is available 24/7 for instant transfers, anywhere, anytime. It allows users to manage their business, pay bills, send and receive money instantly. It also offers services like fund transfers, adding money, buying airtime or data, making cable TV subscriptions, and paying for electricity. Users can track their finances and expenses on their dashboard and access e-statements, receipts, and much more. KongaPay also offers agency banking, allowing users to earn extra income anywhere in the country. All personal and business accounts are verified and logged with the BVN service, ensuring transactions are encrypted and do not go through public networks. The system constantly monitors activities in real-time to evade fraud. KongaPay is a safe and secure payment method and can be regarded as one of the preferred online payment platforms in Nigeria. It was created in partnership with leading banks in Nigeria to ensure trust and safety for both buyers and sellers.

Konga is your trusted online marketplace that supports Nigerian entrepreneurs and has many different sellers competing for business. Therefore, you may see the same product offered by different sellers at different prices. The company believes that by supporting these 'third-party' sellers, they can offer you a wider product selection, more choice, increased convenience, and better pricing.

Konga accepts a range of payment options including Visa, Mastercard, Bank Transfers, and KongaPay. Visit the Payment Options page for more information.

If you receive a damaged item, please contact the seller or Konga customer service immediately and follow the returns process as outlined in their Returns Policy.

Yes, you can track your order by visiting the 'My Orders' section on the Konga website or app, or by contacting the seller or Konga customer service for more information.